Comments on: Trupanion

By: Rob Reid

Rob Reid — Tue, 17 Jan 2012 12:44:25 +0000

Another New Year and another rate hike from Trupanion. Although I have not made a claim since procurring my insurance over two yeas ago my rates have more than doubled. I went from around 30 dollars a month when I first signed up to 58 dollars the next year and now 77 dollas. Am I to expect a rate hike every January? It is ridiculous.

By: Stacy at Trupanion

Stacy at Trupanion — Mon, 28 Nov 2011 19:46:04 +0000

Hi Maggie,
Trupanion does not cover the costs of routine care such as spay/neuter as these costs can be expected. Please feel free to give us a call with further questions! 800-569-7913

By: Maggie

Maggie — Sat, 26 Nov 2011 17:28:47 +0000

Do you cover the cost of spay/neuter?

By: Deb A

Deb A — Tue, 25 Oct 2011 15:36:20 +0000

I have been using Trupanion for all 4 of our pets (2 dogs and 2 cats varying in ages from 7yrs to 4months) for 2 years with no issues at all. We have had multiple claims for one of the dogs and one of the cats and all were paid quickly and with no hassle at all.

One thing I’d like to point out is that there is no longer a lifetime limit on what can be paid out for your pet. They lifted the $20K limit earlier this year.

As for rate increases, the only place I have seen large ones was in Canada for people that have had low rates for years. All of my pets have $0 deductible and we pay about $140/mo for all 4 of them.

By: Drew

Drew — Mon, 05 Sep 2011 00:37:28 +0000

So disappointed in this service. We started coverage on our dog 16 months ago when he was only 4 months old because if what they offered and because they were recommended by our vet. However, just like every other player in the insurance industry, they are only out screw you. The promise of no rate increases based on the pet’s age is false. My dog turns 2 next month and conveniently the premium is increasing from $39 to $97, more than doubling what we have been paying. They claim it is because of increased costs in vet care, but my visits to my vet haven’t cost me any more than they did a year ago, let alone double.

I will be terminating their service, and do what I should have been doing all along; putting the monthly payments into my own account.

I do not recommend them, unless you only want reasonable service at a teaser rate for the first few years of your let’s life.

By: Al

Al — Sun, 28 Aug 2011 15:22:12 +0000

I purchased Trupanion Pet Insurance after asking a list of questions..Will Rates Increase when my pet ages? I was assured by the Trupanion that rates would never increase as my pet ages. They might have minor rate increases for all members of 5% every year or two or rate increases for new members. Not more than 5% she assured me. Less than a year later Trupanion increased my rates 25%. I had only one tiny $100 claim for a minor incident. I am a educated pet consumer that takes better care of my pet then the average pet consumer. Because I have learned a lot about holistic pet care, my pet is healthier then many pets the same age.

I called Trupanion that said only members with aging pets would get rate hikes like 25% but many other members did not receive this rate hike. And they didn’t even raise raises for new members. I am an existing Trupanion Pet Insurance customer so I should not receive rate hikes of no more than 5% in a year as I myself have been supporting Trupanion longer than a new member. I am angry as Trupanion outright lied to me.

Had Trupanion been honest about this upfront and on their website that 25% rate hikes will be for any members with aging pets, then I would not be angry because I would have considered this before spending one dime with Trupanion. I don’t like companies that out right lie to consumers to steal their money, then rip them off later and basically laugh in your face when you call them on the lie. Trupanion needs to put this on the Home page of their Trupanion website. Trupanion raises rates 25% for any aging pets. Please consider can you afford a yearly 25% rate hike before buying Trupanion Pet Insurance.

I was planning to adopt another pet. As my two elderly pets recently died at 16 and 19 due to old age. But with this Trupanion Pet Insurance rate hike, I cannot afford in this economic depression caused by our own government, defense businesses, wall street, and banks, to take on a new pet that needs a home. I would like to adopt an older dog from the shelter that needs a lifesaver as I know all the animal shelters are killing the older sweet dogs, andy dogs over 7 are killed immediately, but with the cost of Trupanion Pet Insurance, we just can’t afford to save a life.

By: David

David — Mon, 09 May 2011 23:50:00 +0000

UPDATE: Trupanion now has NO Lifetime Limits.

By: pets

pets — Sun, 12 Sep 2010 06:19:33 +0000

Super-Duper site! I am loving it!! Will come back again – taking you feeds also, Thanks.

By: Stacy

Stacy — Fri, 30 Oct 2009 18:16:33 +0000

Also, we DO cover pets that are not spayed or neutered. However the coverage is limited in that pets who are not spayed or neutered will not be covered for illnesses relating to spay/neuter such as ovarian cancer, mammary cancer, etc.

-Stacy at Trupanion

By: Stacy

Stacy — Fri, 30 Oct 2009 18:11:45 +0000

The company name is spelled Trupanion.

Thanks